Practical guide

Is LearnWorlds legit? Company, refunds and cancellation

Last reviewed October 4, 2026

Quick answerLearnWorlds is run by LearnWorlds (CY) Ltd, with public terms and a 30-day trial with no card. Plans start at $29 a month, billed monthly, with no refund for the current term. For a money-back guarantee, pick Kajabi.

Is LearnWorlds legit? Who runs it and what you sign

Yes, going by what LearnWorlds publishes: the company behind it is LearnWorlds (CY) Ltd, and its Terms of Service are governed by Cyprus law. Its company page lists offices in Limassol, Cyprus, and Athens, Greece, and says it was founded in 2014 and has more than 160 people. The one thing a buyer should plan around is refunds, because canceling returns no money for the current term.

The entry plan is Starter at $29 a month, billed monthly, or $24 a month, billed annually, plus $5 per paid enrollment, which is one learner's enrollment in a course, as read on October 4, 2026. Every plan and both billing bases are on LearnWorlds pricing.

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The terms a buyer should know

LearnWorlds terms and where each is written
TermWhat LearnWorlds documentsWhere
Company and lawLearnWorlds (CY) Ltd; Cyprus law and courts for a business customerTerms of Service
Free trial30 days, no credit card, no charge when it endsTrial help articles
CancelingScheduled for the end of the current billing cycleCancellation help article
Refund on cancelingNone for the current termTerms of Service, 17.3
Refund request window30 days from a new subscription, 15 from an automatic renewalTerms of Service, 17.1
Price changes30 days' notice, applying from the next renewalTerms of Service
Idle accountsNo activity for over 12 months may close the schoolTerms of Service
Your data while openYou own your content and learner data; export contacts and salesPlan comparison
Your data after closingLearnWorlds may keep a copy for nine monthsTerms of Service
Uptime and support99.90% uptime guarantee; email support 24/5 on Starter, 24/7 from Pro TrainerPlan comparison

Phone support exists only on Corporate, the quote-only plan, on weekdays from 8am to 8pm GMT.

How to cancel LearnWorlds and what is refunded

A LearnWorlds cancellation is scheduled for the end of your current billing cycle. A yearly plan is charged again every year on its activation date and a monthly plan every month, and switching between the two moves the renewal date to the day you switch.

LearnWorlds's pricing page says you can cancel before renewal, its help center says a cancellation takes effect at the end of the billing cycle, and its Terms say no refund is given on canceling but allow a request within 30 days of a new subscription or 15 days of an automatic renewal, so plan on no refund for the current term and ask in writing inside those windows.

Canceling the plan does not automatically cancel the active subscriptions your learners hold inside the school. If LearnWorlds closes an account for a reason other than a breach, the unused balance is refunded; for a breach, nothing is.

An upgrade credits the unused part of the current period to the new plan. A downgrade waits for the end of the billing cycle, and any feature above the new plan's limits must be removed first. Warning: removed items cannot be restored.

Who should pick a platform with a money-back guarantee

Pick a platform with a stated refund window if getting money back after paying matters more than any one feature. Kajabi has a 30-day money-back guarantee on every plan, with Basic at $179 a month, billed monthly. Teachable has a 30-day guarantee, with Starter at $39 a month, billed monthly. LearnWorlds states no money-back guarantee.

Pick LearnWorlds if you can accept no refund for the current term and the plans in the LearnWorlds review fit.

The safest test is the 30-day free trial, which asks for no credit card and ends without a charge. When the 30 days end with no paid plan, the school is scheduled for deletion. The trial leaves out custom domains and payments, and the LearnWorlds free trial guide lists the rest. For platforms with other refund terms, see LearnWorlds alternatives.

Sources used for this page

The facts above come from the pages below, read on October 4, 2026. Prices and terms change, so confirm them on the vendor's site before you buy.

  1. Terms of Service | LearnWorlds — Vendor legal page · learnworlds.com · read October 4, 2026
  2. Pricing | LearnWorlds — Vendor pricing page · learnworlds.com · read October 4, 2026
  3. Plan comparison | LearnWorlds — Vendor product page · learnworlds.com · read October 4, 2026
  4. Company | LearnWorlds — Vendor product page · learnworlds.com · read October 4, 2026
  5. How to cancel your LearnWorlds subscription — Vendor documentation · support.learnworlds.com · read October 4, 2026
  6. How to activate or upgrade your LearnWorlds account — Vendor documentation · support.learnworlds.com · read October 4, 2026
  7. How to downgrade your LearnWorlds account — Vendor documentation · support.learnworlds.com · read October 4, 2026
  8. How to create a trial school in LearnWorlds — Vendor documentation · support.learnworlds.com · read October 4, 2026
  9. How to cancel your LearnWorlds trial account — Vendor documentation · support.learnworlds.com · read October 4, 2026
  10. Pricing | Kajabi — Vendor pricing page · kajabi.com · read October 4, 2026
  11. Pricing | Teachable — Vendor pricing page · teachable.com · read October 4, 2026